Easy Tech Tuts
How to Get Zendesk Certification: Exam Prep Guide
By Impran M N
An official Zendesk credential can help validate your configuration skills for a resume or client proposal. This guide covers choosing between certification tracks, finding the…
Zendesk tutorials — page 2
44 free, step-by-step Zendesk guides covering setup, common tasks, fixes, and best practices — each with a full video walkthrough.
How to Set Up a Zendesk AI Chatbot (2026 Guide)
By Impran M N
Repetitive FAQs can bottleneck your support queue if every question requires a human reply. This guide covers creating a Zendesk AI agent, connecting it to your Guide knowledge…
How to Export Zendesk Tickets to CSV, JSON, or XML
By Impran M N
Whether you're backing up your data or migrating to a new platform, Zendesk lets you export your full ticket history rather than relying on manual copying. This guide walks…
How to Create a Ticket in Zendesk Step by Step
By Impran M N
Zendesk tickets don't always start from an inbound email — sometimes you need to log a request yourself after a call or a hallway conversation. This guide covers opening a fresh…
How to Log In to Zendesk: Full Sign-In Guide
By Impran M N
Zendesk logins can trip people up because each organization uses its own subdomain rather than a single universal sign-in page. This guide covers finding your workspace's login…