Easy Tech Tuts
Google Workspace

Fix & Change Google Workspace Logo to Your Company's Custom, Logo is Not Showing on Google Workspace

By Impran M N

Your company logo is part of how your brand shows up across Gmail and other Workspace apps, so it's frustrating when an upload doesn't take effect. This guide covers common causes of a missing logo and how to fix and update it correctly.

01Understand the issue

A logo not displaying is usually caused by an incorrect file format, size mismatch, or a delay in Google syncing the change across services.

02Check your image requirements

Make sure your logo file meets Google's recommended dimensions and format before uploading, since an oversized or unsupported file often fails silently.

03Go to the branding settings

In the Admin Console, find the company profile or branding section where the custom logo upload option lives.

04Upload the corrected logo

Replace the existing file with a properly sized image and save the change, then check whether it appears immediately or needs time to propagate.

05Confirm the logo displays correctly

Check Gmail and other Workspace apps after saving to confirm your new logo is showing up as expected across your organization.

FAQ

Frequently asked questions

Why isn't my custom logo showing up in Google Workspace?

This is often caused by an incorrect image size or format, or simply a delay before the change propagates across all Workspace services.

What image format works best for a Google Workspace logo?

Google generally recommends a PNG file within their specified dimension guidelines for the clearest, most consistent display.

How long does it take for a new logo to appear?

Once uploaded correctly, it can take anywhere from a few minutes to a few hours to fully appear across all apps and users.

Do all users see the same company logo?

Yes, once set by an admin, the custom logo applies organization-wide and appears consistently for all users.

Watch the full walkthrough

The same steps, demonstrated on screen from start to finish.