Easy Tech TutsHow To Transfer Shopify Store Ownership, Change To New Owner's Email Easily 2026
By Impran M N
Whether you're selling your store, handing it off to a partner, or updating account details, transferring Shopify store ownership needs to be done carefully to avoid losing access mid-process. This guide walks through updating the owner email and making someone else the primary store owner.
01Add the new owner as a staff member
Invite the person taking over as a staff account on your Shopify store before transferring ownership.
02Update the owner's email
Go into your account settings to change the store owner's email to the new owner's address.
03Assign primary owner status
Use Shopify's ownership transfer settings to make the new user the primary owner of the store.
04Confirm the transfer
Complete any confirmation steps Shopify requires, such as email verification, to finalize the ownership change.
05Remove your own access if needed
Once the transfer is confirmed and complete, remove your own staff access if you no longer need to be involved with the store.
Frequently asked questions
Can I undo a store ownership transfer?
Once ownership is transferred, only the new owner can grant access back to you, so it's important to confirm details before finalizing.
Why isn't the ownership transfer showing up in settings?
This can happen if the email change hasn't been confirmed yet or if the new owner hasn't accepted their staff invitation first.
Do I need the new owner's permission to transfer ownership?
Yes, the new owner typically needs to accept an invitation and confirm their email before becoming the primary owner.
Will billing information transfer automatically?
Billing details are usually tied to the account owner, so the new owner may need to update payment information after the transfer.
Watch the full walkthrough
The same steps, demonstrated on screen from start to finish.
