Easy Tech TutsHow to Fix Compare Price Does Not Appear in Shopify & Show Discount Sale Price Easily 2026
By Impran M N
When you set a "Compare at Price" in Shopify to show a discount but the strike-through price never appears, it's usually a mismatch between your product pricing setup and your theme's display settings. This guide explains why this happens and how to configure pricing correctly so discounts show across product pages and collections. It's aimed at store owners running sales or promotions who need their pricing to look right to customers.
01Understand why compare at price doesn't appear
The issue is typically caused by incorrect product pricing setup or theme settings that don't display the compare-at value, rather than a bug in Shopify itself.
02Set the correct price and compare at price
In your product settings, make sure the price and compare-at price fields are both filled in correctly, since the compare-at value must be higher than the actual price to show a discount.
03Check your theme settings for discount display
Some themes need specific settings enabled to actually render the strike-through compare price, so review your store customization options for this.
04Save and preview the product page
After adjusting pricing and theme settings, save your changes and preview the product page to confirm the discount price now displays correctly.
05Confirm the sale price shows across your store
Check that the discount appears consistently across collections and checkout, not just on the individual product page, before considering the fix complete.
Frequently asked questions
Why isn't my compare at price showing on Shopify?
This is usually caused by incorrect pricing setup in the product settings or theme settings that aren't configured to display the discount.
What should the compare at price be set to?
It needs to be higher than your actual selling price for Shopify to display it as a strike-through discount.
Does every Shopify theme show the compare at price the same way?
No, theme customization options can affect whether and how the discount price is displayed, so it's worth checking your specific theme's settings.
Will fixing this also update the price shown in collections?
Yes, once pricing and theme settings are corrected, the discount should show consistently across product pages, collections, and checkout.
Do I need a coding background to fix this?
No, this is handled through product settings and theme customization options within the Shopify admin, not custom code.
Watch the full walkthrough
The same steps, demonstrated on screen from start to finish.
