How to Use Atlassian Intelligence in Jira Easily 2026
By Impran M N
Drafting clear issue criteria or summarizing a long comment thread eats up time you could spend actually shipping work. This guide covers turning on Atlassian Intelligence in Jira and using it for natural language search, ticket summaries, and breaking epics into tasks.
01Activate AI in your admin settings
Go to admin.atlassian.com, open Settings, and toggle on the Atlassian Intelligence activation option to enable it for your workspace.
02Search using natural language
Open your board's search bar and type a plain English phrase — the system converts it into JQL automatically.
03Generate ticket summaries
Open an active ticket and click the AI button to extract key decisions and summaries from long descriptions or comment threads.
04Break epics into tasks
Use the Create Child Issues option or highlight text to let AI split a large epic into actionable child tasks.
05Refine text and formatting
Use the floating editor menu to adjust tone, fix grammar, or draft release notes directly within the text fields.
Frequently asked questions
How do I turn on Atlassian Intelligence?
Go to admin.atlassian.com, open Settings, and toggle on the Atlassian Intelligence activation option for your workspace.
Can Atlassian Intelligence convert plain English into JQL?
Yes, you can type a plain English search phrase into the filter bar and it will auto-generate the matching JQL query.
Is Atlassian Intelligence aware of project permissions?
Yes, it's designed to respect permission boundaries so it only surfaces data you already have access to within your projects.
Can AI summarize a long Jira ticket for me?
Yes, opening a ticket and clicking the AI button generates a summary of key decisions and details from the description and comments.
Watch the full walkthrough
The same steps, demonstrated on screen from start to finish.



