Easy Tech TutsHow to Do a Refund in Stripe, Create & Issue Partial Refunds Easily 2026
By Impran M N
Whether a customer needs a full refund or just a partial one, Stripe makes the process straightforward once you know where to look in the dashboard. This guide covers how to locate a payment, issue a refund, and confirm the money has been returned to your customer.
01Locate the original payment
Search for the transaction in your Stripe dashboard using the customer name, payment ID, or date.
02Select the refund option
Open the payment details and choose the refund action to begin the process.
03Enter the refund amount
Specify whether you want to refund the full amount or just a partial portion of the payment.
04Confirm and send the refund
Submit the refund so the funds are returned to the customer's original card or bank account.
05Confirm the customer received it
Check the payment status afterward and follow up with the customer if needed to confirm the refund went through.
Frequently asked questions
How long does a Stripe refund take to reach the customer?
Refund timing varies, but it typically takes a few business days for the funds to appear back on the customer's card or account.
Can I issue more than one partial refund on the same payment?
Yes, you can issue multiple partial refunds as long as the total doesn't exceed the original payment amount.
Does Stripe charge a fee for processing refunds?
Stripe generally doesn't refund its original processing fee, even when you refund the customer's payment, though policies can vary.
What if a refund fails to process?
Check the payment's status in your dashboard for error details, and verify the original payment method is still valid for refunds.
Watch the full walkthrough
The same steps, demonstrated on screen from start to finish.
