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How to Transfer Domain From Namecheap to Hostinger & Solve Error: Domain Locked at Current Registrar

By Impran M N

Moving a domain from Namecheap to Hostinger sometimes runs into the "Domain is locked at the current registrar" error, which stops the transfer before it can even start. This guide covers unlocking the domain in Namecheap, retrieving the EPP/auth code, and completing the transfer in your Hostinger dashboard.

01Unlock the domain in Namecheap

Log in to Namecheap and disable the domain lock, since this is almost always the direct cause of the locked-at-registrar error.

02Retrieve the EPP/auth code

Get the EPP/auth code from Namecheap, which serves as verification that you own the domain and authorize the move.

03Check WHOIS protection status

Confirm WHOIS privacy settings aren't interfering with the transfer verification process, adjusting them if needed.

04Start the transfer request in Hostinger

Log in to your Hostinger dashboard and initiate the domain transfer request, entering the EPP/auth code when prompted.

05Confirm the transfer completes

Monitor the transfer status in Hostinger until it confirms completion, resolving any remaining errors as they appear.

FAQ

Frequently asked questions

What does "Domain is locked at the current registrar" mean?

It means Namecheap's domain lock security feature is still active, which prevents any transfer request from being processed until it's disabled.

How do I get the EPP/auth code from Namecheap?

It's available from your Namecheap domain management settings, typically requested through the domain's advanced or sharing settings.

Will WHOIS protection block my transfer?

It can in some cases, so if the transfer verification is stuck, checking your WHOIS privacy settings is a good next step.

How long does the full transfer take once unlocked?

Once the lock and any WHOIS issues are resolved, the transfer itself typically takes about five to seven days to complete.

Watch the full walkthrough

The same steps, demonstrated on screen from start to finish.