Easy Tech TutsHow to Connect Twilio to GoHighLevel
By Impran M N
Connecting Twilio to GoHighLevel unlocks SMS messaging, voice calls, and phone number management inside your CRM. This guide walks through setting up the integration from scratch, so your account is ready for texting and calling features.
01Create or access your Twilio account
If you don't already have one, sign up for Twilio, or log into your existing account before starting the integration.
02Get your Account SID and Auth Token
These credentials from your Twilio dashboard are what GoHighLevel uses to authenticate the connection, so keep them handy and treat them as sensitive information.
03Connect Twilio to GoHighLevel
Enter your Twilio credentials into GoHighLevel's integration settings to link the two accounts.
04Purchase or link a phone number
Choose a Twilio phone number to use for SMS and calls, then connect it to your GoHighLevel account so messages and calls route correctly.
05Verify the integration is working
Send a test SMS and place a test call through GoHighLevel to confirm Twilio is properly connected before rolling it out to real contacts.
Frequently asked questions
What do I need from Twilio to complete this setup?
You need your Twilio Account SID and Auth Token, along with a phone number, to connect it to GoHighLevel.
Can I use Twilio for both SMS and voice calls in GoHighLevel?
Yes, once connected, Twilio can power both SMS messaging and voice calling features inside GoHighLevel.
What can I use this integration for?
Common uses include SMS marketing, appointment reminders, automated workflows, missed call text back, and two-way customer messaging.
Why isn't my test message sending after connecting Twilio?
Double-check that your Account SID and Auth Token were entered correctly and that your phone number is properly linked before troubleshooting further.
Watch the full walkthrough
The same steps, demonstrated on screen from start to finish.
