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eBay

How to Add Tracking Number to Ebay, Add Order Tracking on Sold & Shipped Product 2026 Easily

By Impran M N

Adding a tracking number after you ship an item confirms the sale for the buyer and protects you if a delivery dispute ever comes up. This guide covers how to attach tracking to a sold listing on both the eBay website and the mobile app.

01Locate the sold item

In Seller Hub or the 'Selling' section, find the order you've shipped and open its details page.

02Enter the carrier and tracking number

Select the shipping carrier — USPS, FedEx, UPS, or another courier — and paste in the tracking number eBay uses to match it against delivery records.

03Confirm the buyer is notified

Once saved, eBay automatically emails the buyer with the tracking details so you don't need to message them separately.

04Edit tracking if it changes

If you entered the wrong number or switched carriers, you can go back into the order and update the tracking information at any time before delivery.

05Handle late or missing tracking numbers

If a carrier hasn't issued a number yet, add it as soon as it's available — delays can affect your seller performance metrics, so don't leave orders unmarked for long.

FAQ

Frequently asked questions

What happens if I forget to add tracking on eBay?

Without tracking, you have less protection if a buyer claims non-receipt, and it can negatively affect your seller performance standing over time.

Can I add tracking from the eBay mobile app?

Yes, the mobile app lets you add or edit tracking numbers on sold orders the same way the desktop site does.

Does adding tracking automatically mark the item as shipped?

Yes, entering a valid tracking number typically updates the order status to shipped and triggers the buyer notification.

What if my carrier doesn't provide a tracking number?

For carriers without trackable service, you can mark the item as shipped without a number, though this offers less protection than a trackable shipment.

Watch the full walkthrough

The same steps, demonstrated on screen from start to finish.