Easy Tech TutsHow to Cancel ClickUp Subscription Easily 2026
By Impran M N
Cancelling a ClickUp subscription is handled through the billing section of your workspace settings, not a separate support request, and it's only accessible to the workspace owner or an authorized admin. This guide walks through opening the billing portal, downgrading to the Free Forever plan, and confirming when your premium features will actually stop.
01Confirm you have admin access
Make sure you're logged in as the Workspace Owner or an Authorized Admin, since only those roles can modify billing details.
02Open Workspace Settings and Billing
Click your profile avatar to open Workspace Settings, then navigate the left sidebar to the Billing tab.
03Find the downgrade or cancel option
Review your current plan level and scroll down to locate the 'Downgrade or Cancel Plan' link.
04Select the Free Forever plan
Click through to the plan matrix and choose the Free Forever tier to begin the downgrade process.
05Complete the offboarding survey
Fill out the brief feedback checklist explaining why you're adjusting your subscription.
06Confirm the downgrade
Click 'Confirm Downgrade' to stop future automated charges, then check your billing email for the confirmation receipt and your final access date.
Frequently asked questions
Will I lose access immediately after cancelling?
No, your premium features typically remain available until the end of your current paid billing cycle.
Can I cancel just an add-on like ClickUp Brain instead of my whole plan?
Yes, add-ons and seat licenses are often billed separately and can be cancelled independently from your core subscription plan.
What if I was charged after I thought I cancelled?
Check ClickUp's satisfaction guarantee support channels, which can help address unintentional automatic renewals within a set window.
Do I need to contact support to cancel?
No, cancellation can be done directly through the Billing tab in Workspace Settings without needing to contact support.
Watch the full walkthrough
The same steps, demonstrated on screen from start to finish.
